Paradise Village Hotel - Nuevo Vallarta

Hotels & Resorts
Nuevo Vallarta
Paradise Village
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Paradise Village | Nuevo Vallarta | Mexico

Avenida Cocoteros 01, 63735 Nuevo Vallarta , Mexico

➤ Paradise Village | Nayarit

Experience world-class service at Paradise Village
Located on the coast of Banderas Bay in Puerto Vallarta, Mexico, this resort offers a water sports center, 2 spas, and 4 on-site restaurants serving Mexican and international food.

The accommodations at the Paradise Village Beach Resort include cable TV and a patio. The kitchen is equipped with a refrigerator, stove, and microwave. A safety deposit box is also provided.

This Puerto Vallarta resort hosts a golf course, kids club, and activities center. A gym and outdoor pool with 2 waterslides are also located on site. Concierge services and a tour desk are available to guests. The alligator’s water slides at the main pool area will be under renovation from 1st - 27th September 2024.

Downtown Puerto Vallarta is 35 minutes from Paradise Village Beach Resort and Spa Nuevo Vallarta. Puerto Vallarta International Airport is less than 20 minutes away from the resort.
Couples particularly like the location — they rated it 8.7 for a two-person trip.

See photos for Paradise Village Hotel

Review score

Based on 72 reviews

Facilities

8.4

Cleanliness

8.7

Comfort

8.7

Value for money

7.9

Location

8.8

Total

8.1

Free WiFi

6.6

Room choices in Paradise Village Hotel

X 4 X 3

One-Bedroom Suite

X 6 X 5

Two-Bedroom Suite

Studio Suite

X 3

Superior Studio

X 4

Superior One Bedroom Suite

X 6 X 5

Superior Two-Bedroom Suite

Paradise Village Hotel Services

Internet	WiFi is available in public areas and is free of charge.
Bathroom	Toilet paper, Towels, Private bathroom, Toilet, Free toiletries, Hairdryer, Shower
Bedroom	Wardrobe or closet
Outdoors	Outdoor furniture, Beachfront, Sun terrace, Private beach area, BBQ facilities, Terrace, Garden
Kitchen	Toaster, Kitchenware, Kitchen, Microwave, Refrigerator
Activities	Bicycle rental Additional charge, Themed dinner nights Additional charge, Bike tours Additional charge, Beach, Tennis equipment Additional charge, Evening entertainment Additional charge, Kids' club Additional charge, Water sport facilities on site, Entertainment staff, Snorkelling Additional chargeOff-site, Diving Additional chargeOff-site, Cycling, Children's playground, Games room, Fishing Additional chargeOff-site, Golf course (within 3 km) Additional charge, Tennis court Additional charge
Media & Technology	Flat-screen TV, Cable channels, Radio, Telephone, TV
Food & Drink	Wine/champagne Additional charge, Kid-friendly buffet, Special diet menus (on request), Snack bar, Breakfast in the room, Bar, Restaurant, Tea/Coffee maker
Parking	Free private parking is possible on site (reservation is not needed)., Parking garage, Accessible parking
Reception services	Lockers, Concierge service, Luggage storage, Tour desk, Currency exchange, 24-hour front desk
Entertainment and family services	Indoor play area, Board games/puzzles, Babysitting/child services Additional charge
Cleaning services	Daily housekeeping, Ironing service Additional charge, Laundry Additional charge
Business facilities	Business centre Additional charge, Meeting/banquet facilities Additional charge
Safety & security	Fire extinguishers, Smoke alarms, Security alarm, Key card access, Key access, 24-hour security, Safety deposit box
General	Shuttle service, Minimarket on site, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Car hire, Chapel/shrine, Lift, Fan, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Iron, Room service
2 swimming pools	Open all year, Pool/beach towels, Sun loungers or beach chairs, Suitable for kids
Wellness	Kids' pool, Yoga classes, Massage chair, Spa/wellness packages, Spa lounge/relaxation area, Spa facilities, Beauty Services, Sun umbrellas, Sun loungers or beach chairs, Water slide, Hot tub/Jacuzzi, Massage Additional charge, Spa and wellness centre Additional charge, Fitness centre Additional charge
Languages spoken	English, Spanish

Paradise Village Hotel Terms and Conditions

Check-in	From 15:00
Check-out	Until 11:00
Cancellation/ prepayment	Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Refundable damage deposit	A damage deposit of USD 400 is required on arrival. That's about GBP 316. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds	Children of any age are welcome.
Age restriction	The minimum age for check-in is 18
Pets	Pets are not allowed.
Accepted payment methods	Cash Paradise Village accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

To consider

The main pool will be closed from August 25th to October 12th, 2024 as the crocodile water slides will be rebuilt. The Uxmal pool will have turned on the Water Slide.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of US$400 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Other known names for Paradise Village Hotel

Paradise Village

Frequently asked questions about Paradise Village Hotel

How do I get the best price guarantee for Paradise Village Hotel?

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Is WiFi available at Paradise Village Hotel?

WiFi is available in public areas and is free of charge.

Is there free parking available at Paradise Village Hotel?

Free private parking is possible on site (reservation is not needed)., Parking garage, Accessible parking

What are the outdoor activities at Paradise Village Hotel

Outdoor furniture, Beachfront, Sun terrace, Private beach area, BBQ facilities, Terrace, Garden

What languages are spoken at Paradise Village Hotel?

English, Spanish

What are the general services offered at Paradise Village Hotel?

Shuttle service, Minimarket on site, Vending machine (snacks), Vending machine (drinks), Designated smoking area, Air conditioning, Car hire, Chapel/shrine, Lift, Fan, Family rooms, Barber/beauty shop, Ironing facilities, Facilities for disabled guests, Iron, Room service

Are pets allowed at Paradise Village Hotel?

Pets are not allowed.

What is the check-in time at Paradise Village Hotel?

From 15:00

What is the check-out time at Paradise Village Hotel?

Until 11:00

100% real reviews of Paradise Village Hotel

If you have any questions regarding the facilities or services provided at Paradise Village Hotel, contact our guest service department, where an agent will be more than happy to resolve any query, prior to your booking.

Canada

Rita

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Good

Place was great for kids. They had a great time. Food was just average, with very few choices. Everything extremely slow

Food

United States of America

Jaime

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Was nice….!

Is nice.

A lot of people. I don’t like that you charge for use the tennis courts.

United States of America

John

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

The setting and location were pretty and picturesque

Great variety with tasty choices . Also dishes that Vegetarian could enjoy

Beach and pool towel service. Could have used additional towel

United States of America

Cristina

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

It could have been great if the room was nicer.

Loved the pool, Jacuzzi, beach, bocci ball, shuffle board. The staff are helpful and friendly. The service is quick and efficient. The resort is near a plaza which is a mini grocery store and restaurants which is very convenient. Access to public transportation is just outside the resort.

Don’t like the room which I booked through Booking.com. I’m a member of the resort and so know the difference. The room is very outdated. Mini kitchen is so small. Hard to cook because the container to dry the plates, it and drinking glass and cups is on top of the stove. The bathroom is small, dark and musty. Toilet paper is so thin and rough. It’s like wiping a sandpaper on your butt. Didn’t request to clean the room but they did and did not replace any of the towels.

United States of America

Scott

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Good

The beach, the beach shade structures and beach chairs.

For an all-inclusive, having to sign a receipt for every drink and every meal was an annoyance. Other all-inclusive resorts do not require this step. Also, while Sergio was great, there were not enough servers at the beach. The turn around time for drinks and food took way too long. Also, we got charged an additional $300 at check-out due to an error in billing. They were unable to credit us right away as they told me they needed to review all of my receipts. We did not have time to wait as we had to catch a plane and they would not allow us to leave the resort without paying the charge. When we got to the airport, they did call me acknowledged their error and put a credit back on my card.

Netherlands

Ivan

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Wonderful

Great facilities and location with a shopping mall within a 2 minute walk. There's a lot of available sun beds at the beach.

Access to the gym is paid separately (around EUR 10 per visit) if you are not paying for the all inclusive package which seems excessive.

Canada

Nancy

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

The weather in Puerto Vallarta is amazing, and Paradise Village is a nice place to enjoy it.

The property is always clean and the staff is friendly. We appreciated that the 2 bedroom suite had 2 double beds and one king size bed (we were 6 and therefore no one had to sleep on the sofa bed, everyone had a bed in the Coba building.) In the main building the 2 bedroom suite has one double bed, one king size bed and a sofa bed so for 6 people we need to use the sofa bed.) Also: I love the palapas on the beach!

The drinks from the snack bar on the beach are clearly watered down. We noticed they were weak in 2023, but in 2024 the change was noticeable, there is barely any taste of alcohol at all.

United States of America

Carlos

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Relaxing and fun

Very good

Eve thing was fine

United States of America

Kristine

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Wonderful

Beautiful spot very clean and very helpful friendly staff!!

People saved pool chairs even though there were signs that said you couldn’t do that!

United States of America

Maira

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

We enjoyed our time! Definitely will come back!

Family friendly, food and drinks were yummy

The check in and check out process took a long time

United States of America

Retired

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

we had a relaxing and enjoyable week with good food and a friendly atmosphere

the location was lovely, the beach was excellent and the staff was friendly and efficient.. a great vibe all around!

music at pool got very loud at mid day

Mexico

Rebeca

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

comfortable, but thirsty

beach, pool, ammenities, room

food

United States of America

Brian

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Beautiful place! Great for kids! I would stay at again!

Water slide for the kids was a huge hit. Pool was really big so even though there was a lot of people it wasn’t crowded. The beach is perfect for little kids and boogie boarding.

The buffet was not very good. The pool side snack shacks was amazingly good though. Huge portions as well. Also didn’t like that it advertised 3 restaurants but we could only book one night. It’s all inclusive so that shouldn’t be allowed to be excluded. Also the kids club isn’t free and you have to drop them off and as the parent aren’t allowed to stay. Which I get a little but their should be an option for where parents stay but maybe in a parent lounge where I can still watch my kiddos.

United States of America

Eric

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Great Hotel

recently had the pleasure of staying at Paradise Village, and I must say it was a truly exceptional experience. From the moment I arrived, I was greeted by the warm and welcoming staff who made me feel right at home. The room I stayed in was absolutely fantastic. It was spacious, immaculately clean, and elegantly designed. The highlight of the room, undoubtedly, was the enormous and incredibly comfortable bed. It felt like sleeping on a cloud, and I had some of the best nights' sleep I've ever had. The attention to detail in the room's decor and amenities was truly impressive. What truly sets Paradise Village apart, however, is the serene and peaceful atmosphere that envelops the entire property. The lush gardens and well-maintained grounds create a sense of tranquility that's hard to find elsewhere. It's the perfect escape from the hustle and bustle of everyday life. The staff at Paradise Village were consistently friendly and accommodating throughout my stay. They were always ready to assist with any requests, making me feel like a valued guest. Whether it was recommendations for local dining options or arranging transportation, their hospitality was top-notch. In summary, my stay at Paradise Village was nothing short of perfect. It's a beautiful haven with luxurious rooms, the comfiest bed you can imagine, and a staff that goes above and beyond to ensure your stay is memorable. If you're looking for a peaceful and rejuvenating getaway, I wholeheartedly recommend Paradise Village. It's a place where you can truly unwind and experience the epitome of hospitality. I can't wait to return for another stay in this paradise.

United States of America

Lynette

8,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Great place to visit.

The property has everything you need to enjoy your stay. There are three pools to choose from, a pool with water slides and activities going on, another pool that is for people that want to enjoy the pool without the noise and activity, and a third pool that is a lap pool. The rooms have a kitchen and there is a store at the mall next door in case you would prefer to eat in. You can walk along the beach for miles. There is a convenient taxi stand and a car rental place if you would like to explore off the property.

We don’t like having to wear a plastic wrist band. We like the fact that the floors in the room and hallways are tile because it is easier to see if they are clean but it can get pretty noisy when people are coming and going in the hall and you are trying to sleep. You are supposed to be responsible for cleaning the dishes in the room yet dish soap was not provided.

United States of America

Lynette

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Paradise village has a lot to offer.

The location and activities offered are a plus. Having a kitchen is a nice alternative to eating out.

The hallways are tiled which made it really noisy at night. The bed was small and really uncomfortable. Your supposed to do your own dishes in the kitchen yet no dish soap is supplied. The price is a bit high.

United States of America

Armando

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

All great

Rooms are great

Construction

United States of America

Theresa

7,0 Good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

poor desk service and information

Location

The check in process was difficult and the wrong room numbers were given to us. The information that we received at the desk was inconsistent. We did not get the same answer to our question depending on who was working at the desk.

Mexico

Todd

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

Very good, I love the serving staff and the cleaning teams!!!

The Copan Skybar is absolutely beautiful but a complete joke. It should be a cash only bar, no reservations and every table should be full at all times. If you would.like for that bar to make alot of money please contact me. Whoever is running that should be fired immediately!!

The Skybar!!!

Canada

Louise

9,0 Very good

Purpose of trip: Leisure trip

What was the highlight of Paradise Village Hotel

The resort name definitely speaks for itself.

always clean and well maintained

nothing

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